Returns & Exchanges
Cole Buxton offers a 14-day return period from the date of delivery for all items in original, unworn condition with tags attached. We ensure a streamlined process to maintain our commitment to quality and customer satisfaction.
Initiate Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Package Items
Securely pack your items in their original packaging, ensuring all designer tags and hygiene seals remain intact.
Shipment
Generate your prepaid shipping label through the portal and drop off the package at your nearest authorized courier location.
Inspection and Refund
Once received at our warehouse, your return will undergo a quality check before a refund is issued to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing